TRADLINX

1. Customer Overview: Managing the Complexity of Global Import/Export Logistics

Nahee Kim of TP Inc.’s Management Support Team is responsible for managing and improving ocean and air import/export logistics across global operations.

In a complex international supply chain, ensuring that cargo moves safely and on time is directly tied to business competitiveness. For TP Inc., logistics visibility and control are not just operational tasks. They are essential capabilities for keeping global cargo flows predictable and reliable.

2. The Challenge: Low Visibility and Repetitive Carrier Checks

Before adopting TRADLINX, TP Inc. faced a high level of uncertainty in day-to-day shipment management.

The first challenge was limited visibility. When cargo was in the middle of the ocean or waiting at a transshipment port, it was difficult to know its exact location or status in real time. That made it harder to identify issues early and respond proactively.

The second challenge was the fatigue caused by an outdated manual workflow. To keep up with constantly changing shipment status, staff had to log into multiple carrier websites every day, search B/L numbers one by one, and track updates manually.

This repetitive process consumed too much time and energy without adding meaningful value. TP Inc. needed a simpler and more reliable way to monitor shipments from one place.

3. How TP Inc. Uses TRADLINX Ocean Visibility: Automated Tracking in One Place

To overcome these limitations and optimize its workflow, TP Inc. adopted TRADLINX Ocean Visibility as a SaaS-based solution.

All-in-one automated tracking instead of individual carrier checks

The most significant change was the end of manual carrier-by-carrier tracking.

TRADLINX Ocean Visibility combines data from major global carriers with satellite AIS data, allowing TP Inc. to monitor shipment status in one place. By entering a shipment number, the team can automatically track the location and status of import and export cargo that was previously spread across multiple carrier systems.

This removed the need to search carrier websites one by one and created a more streamlined tracking process.

More reliable forecasting through real-time visibility data

With the real-time visibility data provided by TRADLINX Ocean Visibility, cargo that once felt difficult to track became much easier to understand and manage.

The platform’s intuitive dashboard gives the team a clear view of shipment routes and expected arrival times. This allows TP Inc. to optimize logistics operations without relying on guesswork or fragmented carrier updates.

4. Results: 3x Higher Productivity and Stronger Forecast Confidence

After adopting TRADLINX Ocean Visibility, TP Inc.’s logistics management process changed significantly.

More than 3x higher logistics productivity

The time once spent every morning checking carrier websites and manually updating shipment information was eliminated.

As the team moved to an automated tracking workflow, operational fatigue dropped sharply. The time and energy saved could be redirected to planning, process improvement, and higher-value logistics work.

As a result, logistics management productivity improved by more than three times compared with the previous process.

Stronger confidence in data-based forecasting

TP Inc. also gained stronger confidence in arrival forecasting.

Instead of relying on experience or fragmented carrier updates, the team now works with objective shipment data and real-time visibility. This has improved confidence in ETA forecasting and created a stronger foundation for responding quickly and flexibly when delays or disruptions occur.

“TRADLINX Ocean Visibility is intuitive and clear, which makes it possible to optimize work naturally. By moving from manual tracking on carrier websites to automated tracking, our productivity improved by more than three times. We’re also able to make more reliable predictions by using actual numbers and data.”
— Nahee Kim, TP Inc.

With TRADLINX Ocean Visibility, TP Inc. replaced manual carrier-by-carrier tracking with a more automated and data-driven visibility workflow.

By bringing shipment data into one place, the team reduced repetitive tracking work, improved the reliability of ETA forecasting, and created a smarter import/export logistics management environment.

For TP Inc., automated visibility did more than save time. It helped the team move from manual status checks to data-based logistics planning, increasing logistics productivity by more than 3x.