TRADLINX

1. Customer Overview: A Premium Manufacturer in the Roofing Materials Industry

Ace Screws is a leading manufacturer of premium roofing fasteners, plates, and related materials.

The company holds itself to strict product quality standards, and it applies the same level of discipline to delivery reliability. For Ace Screws, getting materials to customers on time is not just a logistics task. It is part of the value the company delivers.

2. The Challenge: A Logistics Team Stuck in Website Hopping

Before adopting TRADLINX, Ace Screws’ logistics team spent hours every day checking shipment status across multiple carrier websites.

Even after investing that time, the data was often inaccurate or slow to update. This created confusion and forced the team to double-check information repeatedly.

As manual validation became a regular part of the workflow, Ace Screws needed a more accurate and easier-to-use platform that could bring shipment information together in one place.

3. Ace Screws’ TRADLINX Workflow: Simple Input, Smarter Monitoring

One unified dashboard for shipment visibility

Ace Screws no longer needs to jump from site to site.

By entering a container number or Master B/L into TRADLINX Ocean Visibility, the team can access shipment information in one place. Data that was previously scattered across multiple sources is now consolidated into a single dashboard, allowing the team to check shipment location with just a few clicks.

Automated delay alerts that reduce constant checking

One of the features Ace Screws values most is automated alerts.

The team no longer has to manually check whether shipments are staying on schedule. If a delay occurs, the system sends an alert right away.

This gives staff confidence that, unless they receive an alert, the shipment is moving as expected. As a result, they can stay focused on other priorities instead of constantly rechecking shipment status.

Transparent customer communication through a single URL

When one customer requested an earlier-than-planned delivery, Ace Screws used TRADLINX’s URL sharing feature to handle the situation more efficiently.

Instead of manually sending status updates every day, the team shared a live tracking link. This allowed the customer to check shipment status directly at any time, which helped strengthen trust and satisfaction.

Results: Higher Efficiency and More Time Back

Saved at least one full workday per week

The most direct result was a major improvement in day-to-day productivity.

By removing the time previously spent manually checking and validating shipment status, the person in charge was able to reclaim at least one full workday each week and redirect that time to higher-value work.

A scalable workflow for changing shipment volumes

After implementation, Ace Screws was able to maintain the same level of operational control regardless of shipment volume.

Whether tracking one container every other month or hundreds of containers each month, the team could work with the same level of convenience and consistency. That scalability helped remove a major logistics burden as the business grew.

Faster customer response through URL sharing

TRADLINX’s URL sharing feature also improved customer communication.

By giving customers direct access to shipment status, Ace Screws reduced the need for repeated manual updates and made customer responses faster, clearer, and more transparent.

“We use the system in a very simple way. We enter container and vessel information and check the status. Because we know we’ll be alerted immediately if there’s a delay, no alert means the shipment is moving as expected. What’s also very appealing is how easily the platform scales—from tracking one container every other month to tracking hundreds per month.”
— Chris Szymanski, COO, Ace Screws

Ace Screws used TRADLINX Ocean Visibility to move away from website hopping and manual shipment validation.

By consolidating shipment data into one dashboard, automating delay alerts, and sharing live tracking URLs with customers, the company built a simpler and more scalable shipment visibility workflow.

For Ace Screws, TRADLINX did more than save time. It helped the logistics team reclaim at least one full workday each week, respond to customers more efficiently, and maintain consistent control as shipment volumes change.