TRADLINX

1. Customer Overview: A Global Chemical Manufacturer Scaling Procurement Logistics

LG Chem is a global leader in the chemical industry, with complex procurement logistics operations that support large-scale production and global supply chain execution.

As global port congestion increased and shipment volumes grew, the procurement team needed a faster, more scalable way to monitor shipments and make logistics decisions based on reliable real-time data.

2. The Challenge: Manual Tracking Was Holding Back Procurement Logistics

Before adopting TRADLINX, LG Chem’s procurement team spent more than 10 minutes manually checking the status of each shipment.

Across thousands of shipments, that process became a major operational bottleneck. Time that should have been used for higher-value procurement and supply chain decisions was instead being consumed by repetitive tracking work.

The issue was not only time. Legacy operations relied on undigitized data and limited traceability, making it difficult to scale as global logistics became more complex. With port congestion creating additional uncertainty, LG Chem needed a way to digitize shipment visibility without rebuilding its entire internal system from scratch.

3. LG Chem’s API-First Approach: Automating Visibility Inside Existing Systems

LG Chem’s solution centered on one decisive move: integrating TRADLINX Ocean Visibility directly into its existing internal logistics systems through API.

This allowed real-time shipment data to flow into the systems the procurement team already used. Instead of checking shipment status manually across separate sources, the team could access automated, real-time visibility inside its existing workflow.

The API integration also helped LG Chem avoid a slow and expensive external consulting phase. By connecting TRADLINX Ocean Visibility directly to its internal logistics environment, LG Chem accelerated procurement DX and created immediate operational value.

4. Results: Major Cost Savings and Faster Shipment Visibility

$1.38 million in upfront cost savings

By making a large external consulting phase unnecessary, LG Chem saved approximately $1.38 million in potential upfront costs.

This was paired with an additional $50,000 in annual labor savings, creating a direct financial impact from the integration.

Shipment status checks reduced from 10 minutes to 10 seconds

The time required to check a shipment’s status fell from more than 10 minutes to just 10 seconds.

This improvement reduced manual workload across the procurement team and helped create a much faster shipment monitoring process.

98.3% work efficiency improvement

With shipment visibility automated inside existing systems, LG Chem achieved a 98.3% improvement in work efficiency.

The procurement team could spend less time on repetitive status checks and more time on higher-value planning, decision-making, and risk management.

70% improvement in tracking accuracy

Real-time data integration also improved tracking accuracy by 70%.

With more accurate shipment data available directly in internal systems, managers no longer had to wait for updates or rely on fragmented information. This enabled faster, more data-driven decisions across the supply chain.

LG Chem used TRADLINX Ocean Visibility to turn manual procurement logistics tracking into an automated, API-connected workflow.

By integrating real-time shipment data into its existing internal systems, LG Chem reduced shipment status checks from more than 10 minutes to 10 seconds, saved approximately $1.38 million in upfront costs, and improved work efficiency by 98.3%.

For LG Chem, logistics visibility became more than a tracking function. It became the missing piece that helped complete procurement DX and create a stronger foundation for scalable, data-driven supply chain operations.