TRADLINX

1. The Challenge: Too Much Time Lost to Carrier-by-Carrier Checks

For the MK WAY LOGIS operations team, the biggest challenge was knowing where cargo actually was in real time.

Under the previous workflow, staff had to visit each carrier’s website individually depending on which vessel a shipment was on. As the number of carriers involved increased, the number of websites the team had to check also increased.

This created a repetitive manual workflow. Too much time was spent simply looking up shipment status instead of managing shipments more proactively.

The team also had limited ability to track vessel positions accurately while cargo was still at sea. That made it harder to forecast arrivals and respond to customers with confidence.

2. MK WAY LOGIS’ TRADLINX Workflow: One Platform for Real-Time Control Across Carriers

After adopting TRADLINX Ocean Visibility, MK WAY LOGIS moved from fragmented tracking to a more unified digital monitoring process.

All-in-one dashboard for shipment tracking

With integrated data from more than 45 major global carriers, the team no longer needs to move between multiple carrier websites.

Instead, MK WAY LOGIS can manage shipment status from a single TRADLINX web platform. This gives the team one place to check shipment updates and reduces the repetitive work that used to come with carrier-by-carrier tracking.

Real-time vessel tracking powered by satellite AIS data

Using satellite AIS data from TRADLINX Ocean Visibility, the team can check live vessel positions directly on a map.

This makes it easier to forecast arrival times more accurately and respond earlier when exceptions or delays occur. For a team that needs to answer customer questions quickly, live vessel visibility has become a practical part of daily operations.

3. Results: 70% Less Tracking Time and Higher Day-to-Day Productivity

After implementing TRADLINX Ocean Visibility, MK WAY LOGIS significantly improved the efficiency of its shipment tracking process.

Compared with the previous method of checking carrier websites one by one, the team reduced shipment tracking time by 70%.

By getting that time back, staff were able to focus more on higher-value work, including shipment management and customer service.

“Our biggest challenge used to be tracking a vessel’s real-time location. With TRADLINX Ocean Visibility, we can now see vessel positions directly on a live map, which has made the job much easier. Most importantly, instead of visiting each carrier website one by one for every vessel, we can now check everything in one place through TRADLINX. That reduced the time spent on shipment tracking by about 70% compared with before. We’ve also been very satisfied with how quickly the TRADLINX account manager responds whenever we have questions.”
— Seongeun Kim, Operations Team, MK WAY LOGIS

For MK WAY LOGIS, shipment visibility was not only about knowing where cargo was. It was about removing the repetitive work of checking carrier websites one by one.

With TRADLINX Ocean Visibility, the team brought carrier data and live vessel positions into one unified view. The result was a 70% reduction in shipment tracking time, faster access to shipment information, and more time for customer-facing logistics work.