TRADLINX

1. Customer Overview: A Global Food Company Managing Rising Export Demand

Samyang is a global food company expanding its presence worldwide through strong products and growing international demand. As K-food continues to gain momentum and global shipment volumes increase, the company’s Overseas Support Team plays an increasingly important role in ensuring on-time transportation and efficient supply chain management.

For Samyang, shipment visibility is directly connected to operational planning. Accurate ETD data helps the team manage export logistics more efficiently, support inventory decisions, and maintain a more reliable daily sales forecasting process.

2. The Challenge: ETD Tracking Depended Too Much on Individual Effort

One of the biggest challenges for Samyang’s Overseas Support Team was tracking changes in ETD, or estimated time of departure.

The process relied heavily on individual sales reps checking shipment status on their own. Teams had to visit carrier websites manually, identify schedule changes, and update the information in Excel. Because this process depended on manual checks, missed updates and delayed responses were common risks.

In export logistics, failing to identify vessel delays or ETD changes in time can directly affect daily sales forecasting. To support more reliable sales planning and inventory management, Samyang needed a logistics solution that could unify fragmented shipment data and automate the flow of information into its internal workflow.

3. How Samyang Uses TRADLINX Ocean Visibility: Embedding Real-Time Data into Internal Systems

To improve ETD tracking and strengthen daily sales forecasting, Samyang adopted TRADLINX Ocean Visibility and connected its ocean logistics data directly to the company’s internal management systems.

Internal system integration for real-time ETD visibility

Samyang is integrating TRADLINX Ocean Visibility’s ocean logistics data directly into its internal systems.

This allows employees to check real-time vessel schedules within Samyang’s own operating environment, without moving between multiple carrier websites. Instead of collecting fragmented information manually, teams can work from connected logistics data inside the systems they already use.

Real-time ETD monitoring and proactive alerts

TRADLINX Ocean Visibility uses satellite and terrestrial AIS data to update vessel position and status every two hours. When ETD changes or potential delays occur, the platform provides proactive alerts so the team can respond earlier and with greater confidence.

This gives Samyang a faster way to identify schedule changes that may affect sales forecasting, inventory planning, or export logistics coordination.

4. Key Results: Less Manual Tracking, 30% Higher Efficiency

After adopting TRADLINX Ocean Visibility and integrating it into internal systems, Samyang’s Overseas Support Team saw a meaningful shift in how it managed shipment data.

Approximately 30% higher operational efficiency

The time previously spent by sales reps manually checking shipment status and compiling updates in Excel was significantly reduced. With automated data integration, Samyang improved overall logistics management efficiency by approximately 30%.

A more precise daily sales forecasting environment

The team can now identify ETD changes inside the system more quickly and accurately. With more reliable real-time data, Samyang has built a stronger foundation for precise daily sales forecasting.

This improvement is especially important in export logistics, where changes in vessel schedules can affect sales planning, inventory decisions, and customer response.

In a global supply chain environment shaped by uncertainty, fast and accurate logistics data is a competitive advantage.

By integrating TRADLINX Ocean Visibility data into its internal systems, Samyang reduced much of the inefficiency tied to manual tracking and Excel-based updates. More importantly, the company built a more reliable forecasting environment powered by accurate, real-time logistics data.

For Samyang, TRADLINX Ocean Visibility is not just a tracking solution. It is a connected data layer that helps the team monitor ETD changes earlier, improve operational efficiency, and make daily sales forecasting more precise.